Convergint is looking for a qualified full-time, enthusiastic, results driven and forward-thinking Service Technician to join our fast-growing culture in Rapid City, South Dakota. In this role, you will service and support existing customers by responding to small project requests, service calls and carrying out Customer Support Programs.

What You’ll Need

• Developing exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Developing technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems.
• Ability to develop basic programming skills and proven ability to troubleshoot problems and look for solutions.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).

Requirements:

Education: High School/GED or equivalent experience

Experience: 2 years, trade school or equivalent experience. Experience installing, servicing, integrating, and programming access control systems, CCTV systems, and intrusion systems.

• CCTV experience: Milestone / Genetec
• Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2
• Intrusion experience: DMP / Bosch

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more…

Job Type: Full-time

Pay: $20.00 - $45.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime

Application Question(s):

• REQUIRED: What hourly rate are you targeting?

Experience:

• Milestone: 1 year (Preferred)
• Lenel: 1 year (Preferred)
• Axis: 1 year (Preferred)
• Genetec: 1 year (Preferred)
• CCTV: 2 years (Required)
• Access Control: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person